Terms, Privacy & Messaging

1. Acceptance

By using this website you agree to these Terms of Use. If you do not agree, please do not use the site.

2. Services Described

This site provides information about Atlanta Glass LLC's residential and commercial services and allows visitors to submit quote and contact requests. It does not process payments or complete transactions online. Submitting a request does not create a contract, guarantee availability, or constitute a binding estimate. All pricing, scheduling, and service terms are established separately.

3. Accuracy

We make reasonable efforts to keep information current. Service descriptions and availability may change without notice. Contact us to confirm current offerings.

4. Intellectual Property

Content on this site — text, images, logos, and design — is owned by or licensed to Atlanta Glass LLC. You may not reproduce or use it for commercial purposes without written permission.

5. Changes

We may update these Terms at any time. Continued use of the site after changes are posted constitutes acceptance.

6. Contact

1. Information We Collect

When you submit a quote or contact request through this site, we collect:

• Name, email address, and phone number — as entered in the form
• Service interest — the category you select
• Project details — any description you provide
• Uploaded files — photos or documents you attach to a quote request (JPG, PNG, HEIC, or PDF; up to 10 files per submission)

We do not collect payment information through this site.

2. How We Use Your Information

We use submitted information to respond to your inquiry, contact you to discuss your project, and — if you have separately given verbal consent — to send appointment-related text messages or emails (see Appointment Messaging Terms below).

We do not use your submitted information to send unsolicited marketing messages.

3. Uploaded Files

Photos and documents you upload are used to evaluate your project request. We do not use your uploaded files for advertising or any purpose unrelated to your service request.

4. Analytics and Cookies

This site uses two analytics tools.

GoDaddy Signals

A script provided by GoDaddy is loaded on every page visit. This app's code gates click-event collection on your consent choice: click events are collected only after you accept the cookie consent banner. The script's own behavior before that point is governed by GoDaddy's privacy practices.

Google Analytics 4 (GA4)

A web analytics service provided by Google LLC. If you decline the cookie consent banner before the GA4 script has loaded, the script is not loaded during that visit. If you accept and later withdraw consent using the Cookie Settings link in the footer, an opt-out flag is applied — the script will have already loaded during that session, but it is instructed to stop sending data for the remainder of your visit. Google's privacy policy is available at policies.google.com/privacy. You may opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.

Cookie consent

A banner is displayed on your first visit. You may accept or decline. Your choice is stored in your browser for up to 365 days, after which the banner will appear again. You can change your choice at any time by clicking Cookie Settings in the footer of any page.

5. How We Share Your Information

We do not sell your personal information.

We share information only as necessary to operate our services:

• GoDaddy (Airo) — our website hosting and form infrastructure provider
• Google LLC — analytics provider (see Section 4)
• Twilio and wireless carriers — if you have given verbal consent to receive appointment texts, your phone number is shared with Twilio and the applicable wireless carriers solely to deliver those messages (see Appointment Messaging Terms below)

We do not share your personal information with third parties for their marketing purposes. We do not sell, rent, or share mobile phone numbers or SMS opt-in information for marketing use.

6. Data Retention

• Quote and contact form submissions, and uploaded files: Retained as needed to handle your inquiry and any related follow-up. Files that become part of a completed job are retained as part of that job record.
• Job and service records: Retained as part of our permanent business records.
• SMS consent records: Retained as needed to support the consent on file and for a reasonable period after your service relationship ends.

You may contact us at scheduling@atlantaglassllc.com to ask questions about your information or to request its deletion. Deletion requests for records that form part of a permanent job document may be subject to our record-keeping requirements.

7. Children's Privacy

This site is not directed to children under 13. We do not knowingly collect personal information from children.

8. Privacy Contact

About These Programs

Atlanta Glass LLC plans to offer two optional appointment notification programs: one by SMS text message and one by email. These programs send messages related to your scheduled service appointments only. They do not send advertising or promotional messages.

SMS messages may include:

• Appointment confirmations
• Appointment reminders
• Schedule changes or rescheduling notices
• Technician-on-the-way notifications
• Arrival time updates, which may arrive approximately every 15 minutes while a crew is traveling to you

Appointment emails may include:

• Appointment confirmations
• Appointment reminders
• Schedule changes

Each appointment notification will include the name and direct contact information of the Atlanta Glass LLC representative assigned to your appointment.

Enrollment

Participation in these programs is optional and is not a condition of receiving service or purchasing from Atlanta Glass LLC.

Initial enrollment requires your explicit verbal consent, obtained during a phone or in-person consultation before any messages are sent. Consent is obtained separately for SMS and for email. Submitting a quote form on this website, providing your phone number, or texting us does not enroll you in either program.

Message Frequency

Frequency varies based on your appointment schedule.

Costs

Message and data rates from your mobile carrier may apply to SMS messages.

How to Stop Messages or Get Help

To stop SMS messages: Reply STOP to any appointment text. An opt-out confirmation message may be sent; delivery is not guaranteed. Stopping texts does not delete your job or service records.

For help: Reply HELP to any appointment text, or contact us at scheduling@atlantaglassllc.com.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Re-enrollment After Opting Out

If you have previously opted out of SMS messages and wish to re-enroll, written re-consent is required. Please contact us at scheduling@atlantaglassllc.com.

Mobile Number Privacy

Your mobile phone number and SMS consent status are used solely to deliver appointment notifications. We do not sell, rent, or share your mobile number or SMS consent information for marketing purposes. We share this information only with service providers that support our appointment notification program, including hosting, storage, messaging and wireless delivery providers, as necessary to operate the program.